STANDINGDESK.LT
Guarantee rules
Warranty periods
This warranty covers manufacturing defects and material defects under normal use from the original date of purchase.
Komponentas | Garantinis laikotarpis |
|---|---|
Valdymo blokai ir elektronika | 24 mėnesiai
|
Metalinis rėmas | 10 metų
|
Elektriniai varikliai | 24 mėnesiai
|
What is included in the warranty?
Warranty applies to:
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Structural defects of the metal frame (e.g., deformation, breakage, if they did not occur due to improper use)
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Failures of electric motors or control units under proper use
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Manufacturing defects (e.g., weld seams, fastening elements)
What is not covered by the warranty
Warranty does not apply to:
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Normal wear and tear (e.g., scratches, surface wear)
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Damage caused by improper use, accidents, or incorrect assembly
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Any modifications or repairs performed by unauthorized persons
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Use with non-original or incompatible parts or accessories
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Damage caused by power surges, liquid exposure, or extreme environmental conditions
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Use in a commercial environment if this was not specified in the original purchase agreement
When does the warranty expire?
Warranty becomes void if:
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Electronic components, including motors or control units, have been disassembled, repaired, or otherwise modified without the manufacturer’s authorization
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The desk has been disassembled or modified in a way that does not comply with the user instructions
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The product was used in a manner inconsistent with its intended purpose or technical specifications
How to submit a warranty claim
To submit a warranty claim, you must have:
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Proof of purchase (invoice or receipt)
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Description of the fault and photos or video footage
Please contact our customer service team by email or phone at [Enter contact information]. We reserve the right to require the return of the product or part for inspection before approving a warranty repair or replacement.
Repair or replacement
We may, at our discretion:
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Repair a broken part
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Replace component
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Or replace the entire table with an equivalent model if repair is not possible
Replacement parts may be new or refurbished and are covered by the remainder of the original warranty period.